Website Fixes & Support

Something on Your Website Is Broken. Start There.

I help small businesses with broken forms, rough mobile layouts, slow pages, and the technical problems that turn a small website job into a whole afternoon. Tell me what is happening. I will help you work out the fix.

Tell Me What Is Broken View pricing
Start with the fault

Describe What Happens. You Do Not Have to Diagnose It.

The form says it sent, but nothing arrives. The menu disappears on a phone. A page became slow after an update. You can tell me the symptom without knowing which bit of code caused it.

Send the URL, the page or action involved, and what you expected to happen. If it only happens on one device or started after a change, that detail helps. I will review the setup and explain whether I can take it on.

Access comes after we establish what the job needs. Please do not put passwords in a contact form.

The Sort of Website Problems I Work On

Forms That Do Not Behave

Submission errors, confusing validation, missing messages, and confirmation problems. The investigation follows the submission through the parts I can access, including hosting or mail setup where relevant.

Mobile Layout Problems

Clipped headings, overflowing content, unusable menus, and buttons that disappear off the screen. Fix the actual layout issue and check the affected screen sizes.

Slow or Heavy Pages

Oversized images, unnecessary scripts, awkward embeds, and hosting-related problems. Work out what is contributing before replacing things at random.

Content and Page Updates

Service changes, out-of-date details, new sections, and broken internal links. Agree on the pages and edits so a small update stays a small update.

Tracking and Technical Setup

Analytics setup, basic conversion tracking, redirects, and site configuration issues. The work depends on the platform and the access available.

A Site Someone Else Built

I can review existing PHP, WordPress, and other setups before confirming a repair. Some platforms impose limits; finding that out is part of scoping the job.

Keep the job contained

A Clear Scope Before I Start Changing Things

I look at the fault, the system it lives in, and any access or dependencies involved. Then I explain the proposed fix and price. If the issue is bigger than it first appeared, you hear that before extra work begins.

The Quick Fixes have fixed prices for their listed scopes. Other repairs are quoted to the job. The support pricing section covers existing-client support and new one-off work.

A broken form does not become permission to redesign your website. If I find a separate problem, I explain it separately.

Make the repair reviewable

Check the Fix Against the Original Problem

Before changing the relevant files or settings, I account for a backup or a practical way back appropriate to the setup. Where the site allows it, changes can be checked separately before going live.

The final check follows the action that was failing: submit the form, open the menu, follow the changed link, or load the affected layout. Related behavior needs a check too. A fix is not finished because the error disappeared from the editor.

Some faults involve hosting, mail providers, or restricted platforms. I will explain where those dependencies affect the work instead of promising control over a system I cannot access.

When the Problem Is Bigger Than a Repair

If several parts of the website are working against each other, a planned redesign may make more sense than a growing list of patches. If the site needs routine updates, backups, and monitoring, that is website care.

If everything works but the right people cannot find it, start with SEO services. Different problem, different job.

Questions

Website Fixes & Support FAQ

Can you fix a site you did not build?

Often, yes. I need to review the platform, the fault, and the access available before confirming the job.

Do I need a monthly plan?

No. One-off work is available. Routine hosting and maintenance are a separate care service.

Do you offer emergency or 24-hour support?

I do not promise round-the-clock response or an emergency repair window. Send the issue and I will confirm availability and what I can take on.

What should I send with a repair request?

The URL, what is failing, what should happen, and when you first noticed it. Device details and the most recent change can help. Do not include passwords in the form.

What if the problem is larger than expected?

I explain the finding and any change in scope before doing additional work. You should know what you are agreeing to.

Does a care plan include these fixes?

Care includes the routine scope listed on the pricing page. Content changes, design work, and extra repairs are not unlimited inclusions.

Send Me the Weird Thing the Website Is Doing.

The rough explanation is enough to start. I will tell you whether I can help and what I need to look at.

Ask About a Website Fix